Watch Cogitate Demand
Management in action

wave
particles
smile
“Cogitate Demand Management solution has so many features and benefits.
We have significantly enhanced control over attorney demand claims exposure with this software. Demand Management solution helps us to ensure that no demand or a subsequent deadline is missed which can lead to bad faith. This is truly ‘sleep insurance’ for me when it comes to attorney demand letters. It’s an incredibly valuable tool for me as the Claims Vice President.”
Christine Ainsworth
Vice President of Claims
Southern General Insurance Company

Demand Identification Through Modern Tools

Cogitate Demand Management uses artificial intelligence coupled with modern technologies like OCR, text mining and machine learning to automatically identify potentially high-risk demand letters. This automation replaces the labor-intensive and error-prone manual process. The system rapidly scans through thousands of documents to search for attorney demand letters without any user intervention.

product-business
demand-ai
demand-ocr
Dashboard
  • Quick assessment of crucial indicators, including new demands, total demands, expiring demands, closed demands and current potential risk value
  • On-screen display of urgent and expiring demands
  • Historical information on demands identified
  • Adjuster assignment and reassignment information
Demand Identification with AI
  • Proprietary AI algorithms for accurately identifying new demands
  • Identification & removal of false positives through AI and machine learning based modeling
  • Analytics and machine learning tied in with ability for user-based system training
OCR and Text Mining
  • Automatic background services for information extraction using OCR and text mining
  • Built-in OCR engine to accurately reproduce text from scanned documents
  • Text mining service to derive demand-related patterns
  • Rapid scanning of thousands of documents – over 50,000 pages per day
demand-mgt-dashboard
Dashboard
  • Quick assessment of crucial indicators, including new demands, total demands, expiring demands, closed demands and current potential risk value
  • On-screen display of urgent and expiring demands
  • Historical information on demands identified
  • Adjuster assignment and reassignment information
demand-ai
Demand Identification with AI
  • Proprietary AI algorithms for accurately identifying new demands
  • Identification & removal of false positives through AI and machine learning based modeling
  • Analytics and machine learning tied in with ability for user-based system training
demand-ocr
OCR and Text Mining
  • Automatic background services for information extraction using OCR and text mining
  • Built-in OCR engine to accurately reproduce text from scanned documents
  • Text mining service to derive demand-related patterns
  • Rapid scanning of thousands of documents – over 50,000 pages per day

Tracking of a Demand Letter Throughout Its Life Cycle

Cogitate Demand Management uses built-in notifications and a configurable email alert mechanism to ensure that all demand letters are responded to in a timely manner. The tool will also track negotiation details with attorneys, such as offer amounts and the dates on which the offers were presented.

tracking_notification

Tracking & Notification

  • Complete life cycle management, including negotiations for every claim associated with attorney demand letters
  • Preset notifications initiated at critical stages of the demand lifecycle
  • Tracking and escalation of demands based on expiration and due dates
  • Configurable email alerts such as by time, sender groups and more

team-management

Team Management

  • Facility to add and remove claims users like adjusters, managers and directors through an admin role
  • Mapping of adjusters to managers
  • Temporary or permanent reassignment of adjusters when required, e.g., manager on leave, or team reassignments
  • Improved management and efficiency of adjuster pool
go-live

Agency Contact Management

  • Quick and easy integration with many existing Document Repository Systems and Claims Management Systems
  • Activated with minimal configuration within 2 to 4 weeks
  • Visible results within weeks after deployment
demand-management-portal
Interested in learning more about our Demand Management?